Terms of Service

Document under review. Company details still need to be filled in and the text should have legal review before publication.

These terms govern the use of SquidCore ERP. By creating an account you state that you have read, understood and agree to the conditions below.

1. Who contracts and who provides

The service is provided by [PREENCHER: razão social], registered under [PREENCHER: CNPJ], with offices at [PREENCHER: endereço]. You state that you have the capacity and authority to contract on behalf of the company you register.

2. What the service is

SquidCore ERP is a business management system delivered as a service over the internet, with modules for records, sales, inventory, finance, scheduling, production, tax documents, integrations and AI agents, according to the contracted plan.

3. Account and responsibility

You are responsible for your account credentials, for the access you grant and for the content you enter. You must keep registration data accurate and use the system lawfully.

4. Tax documents

Issuing tax documents depends on a valid digital certificate, correct registration and tax data, and the availability of the tax authority's services. You are responsible for the accuracy of fiscal information and for your own filing obligations. SquidCore does not provide tax advice.

5. Third-party integrations

Integrations depend on your own accounts and credentials with third parties and on those parties' policies and availability. Changes they make may affect how an integration works.

6. Availability

We work to keep the service available, with maintenance windows announced where possible. The service is provided as is, without a guarantee of uninterrupted or error-free operation.

7. Payment and cancellation

Amounts, billing period and adjustment terms are those of the contracted plan. Cancellation may be requested at any time and takes effect at the end of the current cycle, without pro-rata refund unless the law provides otherwise.

8. Export and termination

While the account is active you can extract your data through the REST API and the export features. After termination, data may be deleted subject to legal retention periods.

9. Limitation of liability

To the fullest extent permitted by applicable law, the provider's liability for damages is limited to the amount paid for the service in the twelve months preceding the event.

10. Governing law

These terms are governed by Brazilian law. The courts of [PREENCHER: endereço] are elected to settle disputes, waiving any other.